Support
Questions about Slaide on the web or the Slaide add-in for Microsoft PowerPoint? We answer every message ourselves, usually within one business day. / Fragen zu Slaide oder dem PowerPoint-Add-in? Wir antworten in der Regel innerhalb eines Werktags.
Contact / Kontakt
Please include the email address of your Slaide account. Never send us your password. We will never ask for it.
Help center / Hilfecenter
Step-by-step guides and short answers on files and export, plans and billing, editing, the add-in and AI assistants. / Anleitungen Schritt für Schritt und kurze Antworten zu Dateien und Export, Tarifen und Abrechnung, Bearbeiten, Add-in und KI-Assistenten.
Quick answers
- Billing, plans and credits: manage everything under Settings in the app, including invoices and cancellation.
- PowerPoint add-in: sign in with your existing Slaide account; creating and reviewing presentations uses the same credits as the web app. Sign-out is in the avatar menu at the top of the pane.
- Common questions: see the FAQ.
- Privacy & data deletion: you delete your account yourself in Settings, under Account. How we handle your documents and data is described in the privacy policy.